Generation Z refers to those born between the mid-to-late 1990s to early 2010s, and they are set to be the biggest consumer group in the market. Businesses are looking to find ways that can effectively attract Gen Z. In this article, we are going to explore how A.I. …


How A.I. can revolutionise HCI and impact consumer engagement?

We have witnessed numerous paradigm shifts for Human-Computer Interactions in every decade. A well-designed computer interface can directly influence how successful the product is, and as different kinds of innovative technologies are emerging today, the study of HCI has also come to a new stage. In this article, we are…


We have been living in a post-COVID-19 world for more than a year and inevitably our lifestyles and habits have changed significantly during this time. Businesses that have been adversely affected by the pandemic have caused many of them to explore cost cutting measures and/or new ways to generate sales…


According to a report by the Economist (2019), 61% of US companies executives already use Intelligent Automation and Hyper Automation in their business processes extensively. We previously explored how Conversational A.I. Office Assistants could help to improve engagement with staff in the workplace and improve on overall efficiency and productivity…


Office administration work is a mundane yet essential component of any business across all industries. Companies, in particular large conglomerates, invest huge sums of money in administration manpower each year to keep these dull and repetitive chores running. …

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